Lead UX & Design Engineer bringing together design and development to craft interactions for web and native products. I help organizations scale existing solutions and build ideas from scratch, turning insights and strategies into data-driven, technically feasible outcomes.

NYC OTI, USA Aug 2022 - Present
Led Child Care benefits digitization, business services redesign, debut of an AI chatbot, and MyCity platform to unify all New York City services under a centralized experience with a scalable design system.
Ministry of Health, SG Jan 2020 - Feb 2022
Led successful redesign for mobile app, a daily digital health companion for thousands of Singaporeans to make healthy living easier by staying active, eating smarter, and sleeping better.
Krungsri Auto, TH Aug 2019 - Dec 2019
Established design foundation and practices and augmented the debut launch for the mobile app, making it easy to shop, apply for, and manage financing and insurance for drivers in Thailand.

Featured work

  • Design Strategy UX Design Prototyping Usability Testing

    MyCity platform for New York City

    Serving 8M+ NYC residents via the MyCity platform, built from the ground up, driving transformation through digitization, redesign, and launching city services with AI and a global design system.

    Read Case study
    MyCity platform for New York City
  • User Research UI Design Usability Testing Design System

    Healthy 365 App redesign for Singaporeans

    iOS and Android app redesign that drove 32% adoption increase, achieving #5 rank in Health & Fitness category with 110K day-one updates and 100K daily active users.

    Read Case study
    Healthy 365 App redesign for Singaporeans
  • UX Design UI Design Usability Testing

    Unblocking success for GO by Krungsri

    A comprehensive transformation of Krungsri Auto's operations through design innovation, unifying eight core services into one app while creating scalable design practices that drove rapid user adoptio

    Read Case study
    Unblocking success for GO by Krungsri

Skills

  • Product strategy and agile methodologies
  • User research, market fit, and competitive analysis
  • Feature analysis and product roadmap planning
  • Moderated and unmoderated usability testing
  • Interaction design and prototyping
  • Data-driven UI and visual design
  • User story writing and team collaboration
  • Front-end development and accessibility
  • Pairing with engineers for feature implementation
  • Problem-solving and stakeholder management

Competencies

Tech I use: Arc, Generative AI, Github, Notion, VS Code, Sublime Text and Trello.

Currently learning

  • UX for brain-computer interfaces
  • AI-driven personalized experiences
  • UX in mixed reality design

Featured posts