Real-time supply chain optimization prototype for Procter & Gamble

Develop a prototype to test and validate the feasibility of a real-time supply chain optimization system. The solution needed to visualize inventory, production, and demand data while enabling rapid decision-making through interactive dashboards and simulated workflows. Ensure the prototype was functional enough to evaluate hypotheses within a two-month timeframe.

To comply with my non-disclosure agreement, I have anonymized and excluded specific information deemed confidential in this case study. The views expressed are my own and do not reflect those of my former employer, ThoughtWorks, or the client.

Background

This project aimed to explore innovative ways to enhance P&G’s global supply chain. The goal was to prototype a system that could streamline demand planning, inventory management, and production scheduling through real-time data insights. Over two months, our agile team rapidly tested and validated hypotheses, delivering a low-fidelity prototype that demonstrated the potential for transformative efficiency gains in supply chain operations.

My role

I played a key role in developing a functional prototype as part of a collaborative Agile effort, working closely with product owners, UX designers, and technical experts to validate the feasibility of the proposed system.

  • Collaborated with product owners and UX designers to create high-level, low-fidelity prototypes that captured key user workflows and business goals.
  • Worked with the tech lead and front-end developers to translate design concepts into a functional prototype.
  • Utilized real-time APIs and test data models to build an operational solution for feasibility validation.
  • Contributed to both the design and development phases, ensuring alignment with technical and business requirements in each iteration.

Features and solutions

  • Dynamic supply chain visualizations: Provided real-time metrics for tracking demand fluctuations, inventory levels, and production progress across multiple facilities.
  • Simulated workflow testing: Enabled users to identify bottlenecks, evaluate alternative strategies, and visualize potential outcomes for supply chain adjustments.
  • Customizable role-based dashboards: Allowed supply chain managers, plant operators, and analysts to access relevant data views tailored to their specific needs, facilitating faster decision-making.
  • Problem-solving wizards: Assisted users in identifying root causes of supply chain issues and proposed actionable solutions based on predefined business rules.

Results and impact

The prototype provided valuable insights into how real-time data could be leveraged to optimize P&G’s supply chain. Early feedback highlighted potential improvements in decision-making speed, inventory accuracy, and production scheduling efficiency. This initiative laid the groundwork for future system development, enabling P&G to explore digital transformation opportunities within their global operations.

Challenges and learnings

The primary challenge was ensuring the prototype accurately represented real-world complexities within a limited timeframe. Rapid prototyping required iterative collaboration with stakeholders to validate key assumptions without over-engineering the solution. This experience emphasized the importance of balancing quick hypothesis testing with technical feasibility, laying a foundation for scalable solutions.